INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

The Indoor Plant Shop is one of the leading UK Plant Delivery Companies.

We specialise in delivering plants directly to your door, no matter where you are in the UK.

We partner with local independent indoor plant shops around the UK & Netherlands to bring you a wide range of excellent quality indoor plants.

How Quickly Do We Deliver?

We deliver all of our Indoor Plants within 3-10 working days of receiving your order.

Do We Offer Express Delivery?

Express delivery & Same Day delivery for all of our indoor plants can be arranged depending on your location.

There will be an additional charge for both Express & Same Day Delivery.

Contact us to see if we offer Same Day or Express Delivery in your area.

What Courier Service Do We Use For Our Plants?

Small Indoor Plants – We use Royal Mail for the delivery of our small & medium sized indoor plants.

Royal Mail have proven to be reliable & predictable.

All of our plants are safely packaged, arrive watered & ready to love and enjoy.

Large Indoor Plants – Our in-house Plant Delivery Team deliver all of our Large Indoor plants.

They are trained to carefully handle large indoor plants to ensure they arrive at your door in perfect condition.

All of our Indoor Plants are delivered to you inside standard indoor planter pots. Leaving you free to find the perfect decorative pot for your home or office.

Our customers have found a wide range of unique plant pots in their local vintage shops.

Have a look at the “Creative Inspiration” image section of each plant to see the types of plant pots other customers have used.

Also please remember that if you create your own “Green-spiriation” we would love to add to our website gallery & show off your creativity to the World.

Yes, every member of our team is fully trained to provide you with Indoor Plant Care Advice, we are happy to:

  • Help you pick the right plants for your indoor space
  • Help you keep your plant alive
  • Provide advice on the best indoor plant pots use

We have a no-hassle, no-fuss refund policy.

We are happy to provide a full refund on all orders as long as your plant is still in its original condition & you let us know within 24 hours of receiving your plant.

You can find our full refund policy here: Refund Policy & Terms and Conditions

Contact Form: To contact us urgently, please use the Contact Form on this page.

A member of our team will contact you within 1-3 working days.

Write to Us: Indoor Plant Shop, Wenlock Road, London N1 7GU

We accept all major credit & debit cards including:

  • Visa
  • Mastercard
  • American Express
  • Visa Debit
  • Mastercard Debit
  • Solo
  • Maestro

We also accept Gift Cards purchased from our store.

Refund Policy & Payment Terms

CONTACT US TODAY

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